Last updated: January 6, 2026
This Acceptable Use Policy governs appropriate use of PC Protection Hub services. By using our platform, you agree to comply with these guidelines designed to maintain service integrity, protect user safety, and ensure a secure cybersecurity protection environment for all users.
Our Commitment: We maintain a secure, reliable platform by establishing clear boundaries for acceptable behavior and swiftly addressing violations that compromise service integrity.
Your Responsibility: Users must utilize our services exclusively for legitimate cybersecurity protection, respect resource limits, and refrain from activities that harm others or violate applicable laws.
Enforcement Approach: We employ progressive discipline for minor violations and immediate termination for severe offenses, ensuring fair but firm protection of our community.
Reporting Violations: All users play a role in maintaining platform safety by reporting suspicious activities or policy violations to our trust and safety team.
These guidelines outline proper, authorized uses of PC Protection Hub services. Following these practices ensures compliance with our policies and optimal service experience.
Use our services exclusively for protecting your authorized devices from security threats
Only install and use our protection services on devices where you have proper authorization
Maintain your account responsibly and keep your credentials secure
Use platform resources fairly and within the limits of your subscription plan
The following activities are strictly forbidden and will result in enforcement actions including warnings, suspension, or immediate account termination depending on severity.
Actions that abuse, circumvent, or attempt to exploit our platform infrastructure
Attempting to access systems, accounts, or data without proper authorization
Uploading, transmitting, or distributing harmful software or malicious code
Sending unsolicited bulk messages or using our platform for spam campaigns
Using our services for any illegal purpose or criminal activities
Engaging in behavior that harms, threatens, or harasses other users or individuals
Our enforcement approach balances user protection with fair treatment. We use progressive discipline for correctable violations and immediate action for severe offenses.
How we identify and investigate potential policy violations
Automated monitoring systems scan for suspicious patterns and behavior
User reports and complaints are reviewed by our trust and safety team
Security alerts trigger investigation of potential abuse or threats
Regular audits of high-risk accounts and unusual activity patterns
Graduated enforcement approach for non-severe violations
First Violation: Written warning via email with explanation of the violation
Second Violation: Temporary account suspension (7-30 days) with mandatory review
Third Violation: Extended suspension (30-90 days) and probationary monitoring
Fourth Violation: Permanent account termination with no refund eligibility
Severe violations that result in immediate account termination
Illegal activities including hacking, fraud, or distribution of illegal content
Malware distribution or deliberate attempts to harm users or systems
Unauthorized access attempts or security breaches
Severe harassment, threats, or doxxing of other users
How users can appeal enforcement actions they believe are incorrect
Submit written appeal within 30 days to appeals@protect-your-pc.com
Provide detailed explanation and any supporting evidence
Independent review team evaluates the appeal within 10 business days
Final decision is communicated via email with detailed reasoning
Appeal Rights:
You have the right to appeal any enforcement action within 30 days. Appeals are reviewed by an independent team not involved in the original decision. Contact appeals@protect-your-pc.com with detailed information and supporting evidence for review.
To ensure fair access and optimal performance for all users, we maintain technical limits and resource allocation policies based on your subscription tier.
Fair usage policy limits to ensure optimal service for all users
Reasonable use of computational resources and system capacity
Expected uptime and scheduled maintenance windows
Best practices for optimal service performance
Fair Usage Enforcement:
Accounts consistently exceeding usage limits may be contacted to upgrade their subscription or reduce usage. Repeated violations of usage limits may result in temporary service restrictions or account suspension to protect service availability for all users.
We employ multiple detection methods to identify policy violations and maintain platform integrity. Users also play a crucial role in reporting abuse and suspicious activities.
AI-powered monitoring that identifies suspicious patterns in real-time
How users can report violations and abuse they encounter
Dedicated team reviewing reports and investigating violations
For questions about this policy, to report violations, or to request clarification on acceptable use guidelines, contact our policy enforcement team:
Policy Clarification Requests
policy@protect-your-pc.comResponse time: Within 48 hours during business days
Emergency Security Hotline
+1 (555) 123-SAFE (7233)
24/7 for critical security threats or ongoing attacks
We reserve the right to modify this Acceptable Use Policy to address new security threats, abuse patterns, or legal requirements. When material changes are made:
Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account before the effective date.
For complete understanding of our terms and your obligations, please also review these related policies: