Security Practices

Last updated: January 6, 2026

At Protect Your PC, security is at the core of everything we do. This page provides comprehensive transparency about our cybersecurity framework, data protection protocols, incident response procedures, and the security measures protecting your information and services.

Security Overview

Multi-layered Defense: We implement defense-in-depth strategies with multiple layers of security controls protecting your data from infrastructure to application level.

Industry Certifications: SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certifications demonstrate our commitment to maintaining the highest security standards.

Continuous Monitoring: 24/7 security operations center (SOC) with AI-powered threat detection and automated response capabilities ensure immediate action against security threats.

Transparent Communication: We commit to notifying affected users within 72 hours of discovering any security incident that may impact their data or services.

Security Architecture

Our security architecture implements multiple layers of protection, from physical infrastructure to application-level controls, ensuring comprehensive defense against modern cyber threats:

1

Infrastructure Security

Physical and network security measures protecting our data centers and cloud infrastructure

Security Measures:

  • Multi-layer network firewalls with intrusion detection systems (IDS/IPS)
  • DDoS protection with automatic traffic filtering and rate limiting
  • Network segmentation isolating critical systems from public networks
  • Redundant infrastructure across geographically distributed data centers
  • Virtual Private Cloud (VPC) with isolated network environments
  • Load balancers with SSL/TLS termination and traffic inspection
Certifications:SOC 2 Type IIISO 27001PCI DSS Level 1
2

Application Security

Security controls embedded throughout our application development and deployment lifecycle

Security Measures:

  • Secure coding practices following OWASP Top 10 guidelines
  • Automated vulnerability scanning in CI/CD pipelines
  • Code review and static application security testing (SAST)
  • Dynamic application security testing (DAST) on staging environments
  • Dependency scanning for known vulnerabilities in third-party libraries
  • Security testing integrated into every development sprint
Certifications:OWASP CompliantSecure SDLC Certified
3

Data Protection

Comprehensive encryption and data handling protocols for information at rest and in transit

Security Measures:

  • TLS 1.3 encryption for all data transmission between clients and servers
  • AES-256 encryption for data at rest in databases and file storage
  • Database-level encryption with separate key management service (KMS)
  • Encrypted backups stored in geographically separate locations
  • Secure key rotation policies every 90 days
  • End-to-end encryption for sensitive user communications
Certifications:FIPS 140-2 CompliantPCI DSS Compliant
4

Access Control & Authentication

Multi-layered authentication and authorization systems protecting user accounts and administrative access

Security Measures:

  • Multi-factor authentication (MFA) required for all administrative access
  • Role-based access control (RBAC) with least-privilege principles
  • Single Sign-On (SSO) integration with enterprise identity providers
  • Session management with automatic timeout after 15 minutes of inactivity
  • Passwordless authentication options including biometric and hardware tokens
  • Regular access reviews and automated deprovisioning for inactive accounts
Certifications:OAuth 2.0 CompliantSAML 2.0 Certified
5

Security Monitoring & Detection

24/7 security monitoring with real-time threat detection and automated response capabilities

Security Measures:

  • Security Information and Event Management (SIEM) with AI-powered anomaly detection
  • Real-time log aggregation and correlation across all infrastructure components
  • Automated alerting for suspicious activities and security policy violations
  • Continuous vulnerability scanning and penetration testing
  • Threat intelligence integration from multiple global security feeds
  • Behavioral analysis for detecting insider threats and account compromises
Certifications:ISO 27001 CertifiedNIST CSF Aligned

Incident Response Procedures

Our incident response team follows a structured five-phase approach to detect, contain, and resolve security incidents while maintaining transparent communication with affected parties:

1

Detection & Analysis

Immediate identification and assessment of security incidents through automated monitoring and manual analysis

< 15 minutes

Key Actions:

  • Automated alerts trigger security team notification
  • Initial triage to determine incident severity and scope
  • Evidence collection from affected systems and network logs
  • Impact assessment on data, systems, and users
  • Classification of incident type and required response level
2

Containment & Isolation

Swift action to prevent incident spread and limit damage to systems and data

< 1 hour

Key Actions:

  • Isolation of affected systems from network and production environment
  • Implementation of temporary access restrictions and security controls
  • Preservation of evidence for forensic analysis and investigation
  • Deployment of emergency patches or configuration changes
  • Communication with internal stakeholders and affected teams
3

Eradication & Recovery

Complete removal of threats and restoration of normal operations with enhanced security

1-24 hours

Key Actions:

  • Root cause analysis to identify vulnerability or attack vector
  • Complete removal of malware, unauthorized access, or security threats
  • System restoration from clean backups with verification
  • Security hardening and implementation of additional controls
  • Gradual restoration of services with continuous monitoring
4

Communication & Notification

Transparent communication with affected parties and regulatory authorities as required by law

Within 72 hours

Key Actions:

  • Email notification to all affected users with incident details
  • Public incident disclosure on status page and security blog
  • Regulatory notification per GDPR, CCPA, and other applicable laws
  • Media response and public relations coordination if necessary
  • Detailed incident report published with timeline and remediation steps
5

Post-Incident Review

Comprehensive analysis and documentation to improve future incident response and prevention

Within 7 days

Key Actions:

  • Detailed incident timeline and root cause analysis documentation
  • Lessons learned session with security and engineering teams
  • Update to incident response procedures based on findings
  • Implementation of preventive measures and additional security controls
  • Security training updates incorporating incident learnings

User Notification Commitment:

If a security incident affects your personal data or account, we will notify you within 72 hours via email with detailed information about the incident, data affected, and recommended protective actions. We will also publish a transparent incident report on our security status page.

Compliance & Certifications

We maintain compliance with industry-leading security standards and regulatory requirements through regular audits by independent third-party assessors:

SOC 2 Type II

Certified

Service Organization Control audit verifying security, availability, and confidentiality controls

Last Audit: December 2025
Next Audit: December 2026

ISO 27001

Certified

International standard for information security management systems (ISMS)

Last Audit: October 2025
Next Audit: October 2026

PCI DSS Level 1

Certified

Payment Card Industry Data Security Standard for processing credit card transactions

Last Audit: November 2025
Next Audit: November 2026

GDPR

Compliant

General Data Protection Regulation compliance for EU user data protection

Last Audit: September 2025
Next Audit: September 2026

CCPA

Compliant

California Consumer Privacy Act compliance for California residents

Last Audit: August 2025
Next Audit: August 2026

Audit Reports:

Audit reports and compliance certificates are available upon request for enterprise customers. Contact security@protect-your-pc.com to request access to our latest SOC 2 report or other compliance documentation.

Ongoing Security Practices

Security is not a one-time effort but an ongoing commitment. We maintain regular security activities to identify and address vulnerabilities before they can be exploited:

Security Training

Mandatory security awareness training for all employees every quarter with specialized training for engineering and operations teams.

Quarterly

Vulnerability Management

Continuous vulnerability scanning with automated patching for critical vulnerabilities within 24 hours of disclosure.

Continuous

Penetration Testing

Third-party penetration testing by certified ethical hackers to identify and remediate security weaknesses.

Quarterly

Security Audits

Comprehensive security audits by independent auditors to verify compliance with industry standards and best practices.

Annually

Access Reviews

Regular review of user access permissions and administrative privileges to ensure least-privilege access.

Monthly

Policy Reviews

Systematic review and update of security policies, procedures, and incident response plans.

Bi-annually

Vulnerability Disclosure Program

We welcome security researchers to help us identify and fix security vulnerabilities. Our bug bounty program offers financial rewards for valid security findings:

Program Scope

  • Web applications and APIs
  • Mobile applications (iOS and Android)
  • Infrastructure and network services
  • Authentication and authorization systems
  • Data storage and encryption implementations

Reward Structure

Critical$1,000 - $5,000

Remote code execution, authentication bypass, SQL injection

High$500 - $1,000

XSS, CSRF, privilege escalation, sensitive data exposure

Medium$100 - $500

Information disclosure, business logic flaws, configuration issues

Low$50 - $100

Minor security misconfigurations, best practice violations

Responsible Disclosure Guidelines

  • Do not access or modify user data without explicit permission
  • Do not perform actions that could harm our users or services
  • Do not publicly disclose vulnerabilities until we have issued a fix
  • Provide detailed reproduction steps and proof-of-concept code
  • Allow us reasonable time to remediate before public disclosure

Employee Security Training

Our security culture starts with comprehensive training programs ensuring every team member understands their role in protecting customer data:

Onboarding Security Training

All new employees complete mandatory security training during their first week, covering data classification, secure coding practices, phishing awareness, and incident reporting procedures.

Completion required before system access is granted

Quarterly Security Updates

Every quarter, all employees participate in updated security training covering emerging threats, recent incidents in the industry, and updated security policies and procedures.

Mandatory participation with knowledge assessments

Role-Specific Training

Engineers, operations staff, and customer support receive specialized security training relevant to their roles, including secure SDLC practices, infrastructure security, and secure data handling.

Customized content based on job function and risk level

Simulated Phishing Exercises

Monthly simulated phishing campaigns test employee awareness and provide immediate training for those who click suspicious links or enter credentials on fake pages.

Continuous improvement with personalized follow-up training

Contact Our Security Team

For security-related questions, vulnerability reports, or incident notifications, please contact our dedicated security team:

Security Email

security@protect-your-pc.com

Monitored 24/7 for critical security reports

PGP Public Key

4096R/A1B2C3D4

For encrypted vulnerability reports and sensitive communications

Security Hotline

+1 (555) SEC-CURE (732-2873)

24/7 emergency security hotline for critical incidents

Security Status Page

status.protect-your-pc.com

Real-time security updates and incident reports

Our Security Commitments

Continuous Improvement: Security is never "finished." We continuously evolve our security practices to address emerging threats and adopt new protective technologies.

Transparency: We believe in transparent communication about our security practices and will promptly notify users about any incidents affecting their data.

Community Partnership: We value the security research community and actively encourage responsible disclosure of vulnerabilities through our bug bounty program.

Security Culture: Every team member, from executives to engineers, receives regular security training and understands their role in protecting customer data.

Related Security Documentation

For complete information about how we protect your data and your rights, please also review these related policies: