Terms of Service

Last updated: January 6, 2026

Welcome to Protect Your PC. These Terms of Service ("Terms") govern your access to and use of our cybersecurity protection services, website, and applications. By creating an account or using our services, you agree to be bound by these Terms and our Privacy Policy.

Agreement Overview

Acceptance of Terms: By accessing or using Protect Your PC services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, discontinue use immediately.

Service Description: We provide subscription-based cybersecurity protection including real-time threat monitoring, malware removal, security updates, and customer support designed to protect your personal computers and data.

User Responsibilities: You must maintain account security, comply with acceptable use policies, provide accurate information, make timely payments, and use services lawfully and ethically.

Key Limitations: We limit liability for service interruptions, do not guarantee 100% threat prevention, require arbitration for disputes, and reserve rights to modify or terminate services with appropriate notice.

Service Terms and Scope

Our subscription services are designed to provide comprehensive PC protection. Understanding the scope, limitations, and technical requirements ensures you can make the most of our services.

Subscription Services

Protect Your PC provides subscription-based cybersecurity protection services. By subscribing, you gain access to comprehensive PC protection features, real-time threat monitoring, automated security updates, and customer support.

Your subscription begins upon payment confirmation and continues on a recurring basis (monthly) unless canceled. We reserve the right to modify service features with 30 days advance notice.

Service availability is subject to internet connectivity and compatible system requirements. We strive for 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen technical issues.

Technical Requirements

Minimum system requirements: Windows 10 or later, macOS 10.15 or later, 4GB RAM, 500MB available storage, and stable internet connection with minimum 5 Mbps bandwidth.

You are responsible for maintaining compatible hardware and software. We provide technical support for setup and troubleshooting but cannot guarantee compatibility with all system configurations or third-party software.

Automatic updates may be required to maintain service functionality and security. Disabling updates may compromise protection effectiveness and violate service terms.

Service Performance

We employ industry-standard security protocols and threat detection algorithms. However, no security solution can guarantee 100% protection against all threats. Protection effectiveness depends on proper configuration, regular updates, and user compliance with security best practices.

Real-time monitoring operates continuously when your device is connected to the internet. Offline protection relies on last-updated threat definitions. We recommend maintaining regular internet connectivity for optimal protection.

Response times for threat detection and remediation vary based on threat complexity, system resources, and network conditions. Critical threats are prioritized for immediate action.

User Obligations and Responsibilities

As a subscriber, you agree to maintain security standards, comply with usage policies, and fulfill payment obligations. Violating these terms may result in service suspension or account termination.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials

Use strong, unique passwords with minimum 12 characters including uppercase, lowercase, numbers, and symbols
Enable two-factor authentication for enhanced account protection
Never share your account credentials with third parties
Immediately notify us of any unauthorized access or security breaches
Log out from shared or public devices after each session

Acceptable Use Policy

Users must comply with ethical and legal standards when using our services

Do not attempt to reverse engineer, decompile, or modify our software
Do not use our services to facilitate illegal activities or malicious behavior
Do not bypass security measures or abuse system vulnerabilities
Do not share your subscription with unauthorized users or resell access
Do not interfere with service operations or other users experiences

Payment Obligations

Subscribers must maintain valid payment methods and fulfill financial obligations

Provide accurate billing information and maintain current payment methods
Authorize automatic recurring charges according to your subscription plan
Pay all applicable fees, taxes, and charges in full and on time
Update payment information before expiration to avoid service interruption
Dispute charges within 30 days by contacting our billing support team

Prohibited Activities

The following activities are strictly forbidden and may result in immediate account termination

Using the service to distribute malware, viruses, or harmful software
Attempting to gain unauthorized access to other accounts or systems
Engaging in fraudulent activities, phishing, or identity theft
Violating intellectual property rights or privacy laws
Harassing, threatening, or abusing other users or support staff

Consequences of Violations:

Violations of user obligations may result in warnings, temporary suspension, permanent account termination, legal action, and referral to law enforcement for illegal activities. We maintain logs for compliance verification.

Payment Terms and Billing

Our subscription model ensures continuous protection through automatic billing. Understanding payment terms, renewal policies, and refund procedures helps you manage your subscription effectively.

Subscription Fees

Monthly subscriptions: $29.99/month billed monthly. Custom pricing based on number of licenses and features required.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before renewal.

Payment Methods

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payments are processed securely through Stripe with PCI-DSS compliance.

30-Day Money-Back Guarantee

New subscribers can request a full refund within 30 days of initial purchase. Refunds are processed within 5-7 business days to the original payment method. Only first-time subscriptions qualify.

Late Payments

Failed payments result in immediate service suspension. You have 7 days to update payment information before account cancellation. Late fees ($5) may apply after 3 failed payment attempts.

Pricing Changes:

We reserve the right to modify subscription prices with 60 days advance notice. Existing subscribers are grandfathered at current rates for 12 months before price changes apply. You may cancel before price increases take effect.

Refund Policy Exclusions:

The 30-day money-back guarantee applies only to first-time subscriptions. Renewals, enterprise plans, and promotional subscriptions are non-refundable. Refunds are not available for service violations or account terminations.

Legal Protections and Limitations

These legal provisions protect both parties' interests and establish clear boundaries for liability, warranties, dispute resolution, and intellectual property rights.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law

  • We are not liable for indirect, incidental, special, or consequential damages including lost profits, data loss, or business interruption
  • Total liability for all claims shall not exceed the amount you paid for services in the 12 months preceding the claim
  • We are not responsible for damages caused by third-party services, user error, system incompatibility, or force majeure events
  • Security breaches resulting from user negligence (e.g., shared credentials, ignored warnings) are not covered by our liability protections

Service Warranties and Disclaimers

Services are provided "as is" with limited warranties

  • We warrant that services will substantially conform to published descriptions for 90 days from purchase
  • No warranty that services will be error-free, uninterrupted, or meet all specific requirements
  • Disclaimer of implied warranties including merchantability, fitness for particular purpose, and non-infringement
  • We do not guarantee prevention of all security threats or data breaches despite best efforts

Dispute Resolution

Disputes must be resolved through binding arbitration

  • All disputes arising from these Terms must be resolved through binding arbitration under AAA rules
  • Arbitration shall be conducted in Indiana in English language
  • You waive the right to participate in class actions or collective proceedings
  • Small claims court remains available for disputes under jurisdictional limits
  • Either party may seek injunctive relief in court for intellectual property violations

Intellectual Property Rights

All platform content and technology remain our exclusive property

  • We own all rights, title, and interest in the service including software, trademarks, copyrights, and patents
  • Users receive a limited, non-exclusive, non-transferable license to use the service
  • You may not copy, modify, distribute, or create derivative works without written permission
  • User-generated content (e.g., support tickets, feedback) grants us a license to use for service improvement

Privacy and Data Protection

Your privacy is paramount. Our comprehensive Privacy Policy details how we collect, use, protect, and share your personal information in compliance with GDPR, CCPA, and other data protection regulations.

Data Collection: We collect account information, payment details, device data, usage analytics, and support communications necessary to provide services.

Data Usage: Information is used for service delivery, payment processing, security monitoring, platform improvement, and customer support.

Your Rights: You have rights to access, correct, delete, port, and restrict processing of your personal data. Exercise these rights through your account settings or by contacting privacy@pcprotectionhub.com.

Read Full Privacy Policy

Account Termination and Suspension

Both parties have rights to terminate the service agreement under specific conditions. Understanding termination procedures and post-termination effects ensures a smooth process.

User-Initiated Cancellation

Cancel anytime through account settings. Access continues until current billing period ends. No partial refunds for mid-cycle cancellations.

Company-Initiated Termination

We may terminate accounts for Terms violations, fraudulent activity, or extended payment default with 7 days notice (immediate for serious violations).

Post-Termination Effects

Upon termination: Service access ends immediately, account data retained for 90 days then permanently deleted, no refunds for unused time.

Data Retention

Financial records retained for 7 years (legal requirement), usage analytics anonymized after 90 days, personal data deletion available upon request.

Reactivation Policy:

Suspended accounts can be reactivated by resolving payment issues or violations within 30 days. After 30 days, accounts are permanently closed. Terminated accounts for serious violations cannot be reactivated.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the services shall be resolved exclusively through binding arbitration in accordance with the American Arbitration Association (AAA) rules, conducted in Indianapolis, Indiana.

For users outside the United States, we comply with applicable local consumer protection laws that may provide additional rights not waived by these Terms. European users retain all rights under GDPR and EU consumer protection directives.

Changes to These Terms

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated through multiple channels:

  • Email notification to all registered users at least 30 days before changes take effect
  • Prominent notice displayed on the platform and during login
  • Updated "Last updated" date at the top of this document
  • Opportunity to review changes before they become effective

Continued use of our services after the effective date of changes constitutes acceptance of the modified Terms. If you do not agree with the changes, you have the right to cancel your subscription before the effective date without penalty.

Version History:

Previous versions of these Terms are available upon request by contacting legal@protect-your-pc.com. We maintain an archive of all versions for transparency.

Questions and Support

If you have questions about these Terms, need clarification, or require assistance with your account, please contact our support team:

General Inquiries

support@protect-your-pc.com

Response time: Within 24 hours

Legal Matters

legal@protect-your-pc.com

For legal inquiries and compliance questions

Customer Support

Visit Support Center

Access FAQs, submit tickets, and live chat

Related Policies and Documents

For complete information about your rights and our practices, please review these additional documents:

Acceptance Acknowledgment

By clicking "I Accept" during registration, checking the acceptance box at checkout, or continuing to use our services after these Terms become effective, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, our Privacy Policy, and all incorporated policies. You confirm that you have the legal capacity to enter into this agreement.